Work with KO.
Work with KO.
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Who works with KO?
Who works with KO?
Founders, CEOs, and Go-to-Market leaders at growing professional services firms, agencies, and B2B tech startups with an in-market product/service and revenue from paying customers work with Kelly because they want growth - not to be stuck in reactive mode, fighting fires with their customers.
They are ready for Kelly’s post-sales perspective. These leaders gain confidence and operational predictability, consistent customer journeys to retain revenue, and customer health data for making strategic decisions.
Kelly helps you build a more connected customer experience and architect the framework for growing your customer lifetime value, applying proven strategies from agency and SaaS experience.
Why work with KO?
Why work with KO?
Expertise without the overhead - high-level expertise without the risks and expenses of salary, benefits, bonus, or severance.
Flexibility - scale-up or scale-down our engagement as your budgets and priorities evolve, which is critical during times of economic uncertainty.
Perspective - experience in multiple industry verticals along with an objective viewpoint that helps provide a unique perspective for strategic planning and tackling problems differently than internal leaders.
Speed - rapid onboarding to fill critical leadership gaps, quick to adapt to your operating systems and culture, with quick-turn contributions to your leadership team.
How do we work together?
How do we work together?
Practical, flexible support to build or scale your post-sales function and grow customer lifetime value. After a short intro call, we’ll align on the best fit for your goals.
Fractional Leadership - Part-time, embedded leadership with dedicated monthly office hours to build and run your customer retention strategy. Ideal for lean teams who need a hands-on leader to drive retention initiatives or fill a temporary leadership gap.
Investment: from $7k/month (quarterly commitment)
Project Sprints - Targeted 4–8 week engagements to solve a specific problem or build key retention systems. Includes strategic assessment and action planning projects.
Investment: from $4k/project
Advisory - Strategic guidance to help your team build and scale a proactive post-sales function. Includes live sessions, async support, and access to KO's proven frameworks, checklists, and playbooks.
Investment: from $1,750/month (quarterly commitment)
Ala carte Advisory Power Hour also available!
What clients are saying about KO Knows Consulting
What clients are saying about KO Knows Consulting
"...For me as a Founder, that meant confidence in knowing where to find the data I needed, predictability in forecasting and operations, and a strong voice of the customer program feeding our product development cycle/roadmap.
I recommend working with Kelly if you are a Founder that is struggling with your post-sales motion. Kelly can triage your needs and work side by side with you to develop the right framework and processes to help you achieve your growth and retention goals. I feel confident Kelly will amaze you, build confidence, and allow you to focus on the next phase of your growth."
~SaaS Founder
Questions?
Questions?
Let's talk about the right type of engagement for you!
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