I love helping Founders of growing tech startups, agencies, and professional services firms to build an efficient post-sales customer experience,  predictable revenue, scalable processes, and customers who achieve their outcomes. Let’s grow and retain your customers!

Hear more about it directly from me in this video!

Tune in to one of my recent podcast appearances to hear firsthand how I approach post-sales success and what it's like to work with me to grow existing customer retention and drive revenue. 

𝗚𝗼 𝗚𝗼 𝗚𝗿𝗼𝘄

Michelle Page of Revenue Chasers and I discuss how focusing on existing customers can shift post-sales from cost center to revenue center.

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𝗠𝗲𝗲𝘁 𝘁𝗵𝗲 𝗘𝘅𝗽𝗲𝗿𝘁𝘀

Justin Foster and I chat about building around your customer’s North Star and delivering clear outcomes and ROI.

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𝗔𝘀𝗸 𝗮 𝗙𝗿𝗮𝗰𝘁𝗶𝗼𝗻𝗮𝗹

Cory Hanscom, Jillian Fox Mittelmark, David Buonfiglio, and I cover why leaders overlook post-sales, the challenges of balancing revenue with customer success, and key signals that it’s time to establish a process.

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𝗦𝘁𝗼𝗽 𝗦𝗰𝗿𝗼𝗹𝗹𝗶𝗻𝗴, 𝗦𝘁𝗮𝗿𝘁 𝗦𝗰𝗮𝗹𝗶𝗻𝗴

Emma Tessler of Ninety Five Media and I dive into creating seamless onboarding to build trust, reduce churn, and apply customer feedback across your business.

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𝗙𝗼𝘂𝗻𝗱𝗲𝗿 𝗖𝗼𝗻𝗻𝗲𝗰𝘁

Elizabeth O'Neill and I unpack the role of post-sales and why it’s overlooked in the hustle to scale.

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ShareSpace

Shruti Gupta and I discuss how off-boarding can be the first step toward future re-engagement with a customer. 

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